SHIPPING

  • Important regarding Duties & Taxes to the UK  & Outside the EU.
    All orders outside the European Union are delivered duty unpaid (DDU). This indicates that the seller only takes responsibility for shipping the product, and requires the customer to pay any import costs, such as VAT, duties, and clearing fees. 
  • We do not send the orders in separate shipments, they are sent once all products are ready.
  • We will start fulfilling your order when once the transaction is confirmed.
  • We do not cover any import duties/taxes of the shipping destination country. If you are a customer outside the EURO area, we suggest to contact your customs and clarify what additional taxes might occur. 


SHIPPING COSTS

 

 

Estonia
Latvia
Finland
Poland

Sweden
Denmark
Germany
Austria
Bulgaria
Checz Republic

United Kingdom
Netherlands
France
Italy
Hungary
Luxembourg
Slovenia
Great Britain

Ireland
Greece
Spain
Portugal
Norway
Switzerland
Andorra
Liechtenstein
San Marino
USA
Canada
SMILE €7.99
€7.99
€7.99
€7.99
€14.99
€19.99
HOPPER-PRO
€40
€40
€40
€40
€55
€79.99
HOPPER-LITE
€20
€20
€20
€20
€55
€79.99
HOPPER-COACH
€40
€40
€40
€40
€120
€120

 

DELIVERY TIME

Countries ISO codes Approximate delivery time
LT  1 - 2 work days
EE, LV  2 work days
PL  2 work days
AT, CZ, DK, GB, LU, NL, SK, FI, SE, DE  2 - 4 work days
IE, AD, BE, BG, GR, ES, IT, HR, LI, MC, NO, PT, FR, RO, SM, SI, CH, VA, HU  3 - 7 work days
AL, AM, AZ, BY, BA, FO, GI, GE, IS, ME, CY, MK, MT, MD, RU, RS, TR, UA  4 - 8 work days
US, CA  5 work days
BR, PH, HK, IN, ID, JP, AE, CN, KR, MY, PK, SG, TH, TW, VN  4 - 6 work days
AU, EG, IQ, IL, MA, MX, NZ, ZA  5 - 7 work days
AF, DZ, AS, AI, AO, AG, AR, AW, BS, BH, BD, BB, BZ, BJ, BM, GW, BO, BQ, BW, BN, BF, BI, BT, TD, CL, DM, DO, CI, DJ, EC, ER, ET, FJ, GA, GY, GM, GH, GD, GL, GU, GP, GT, GN, HT, HN, JM, JO, KY, CX, CM, QA, KZ, KE, KG, KI, CW, CC, CO, CG, CR, CK, KW, LA, LS, LB, LR, LY, MO, MG, YT, MW, MV, ML, MP, MH, MQ, MU, MR, VG, VI, MM, FM, MN, MS, MZ, NA, NC, NR, NP, NG, NE, NI, NF, OM, PW, PS, PA, PG, PY, PE, GF, PF, PR, GQ, RE, RW, TL, SB, SV, WS, SA, SC, BL, MF, PM, SN, KN, LC, VC, SL, SX, LK, SR, SZ, TJ, TZ, TG, TO, TT, TN, TC, TV, UG, UY, UZ, VU, VE, WF, CV, ZM, ZW  4 - 12 work days

 

CARRIERS

Your orders will be shipped, regardless of the country of destination and, depending on the volume, size and weight by the carrier. 
Our preferred carrier for shipments is UPS to Europe.
North America orders are handled by FedEx or UPS depending on the situation.

TRANSPORT DAMAGES

If you receive a damaged packet please inform us as soon as possible, at the latest within 2 days.