Returns

Thank you for purchasing from MTB HOPPER!
We're committed to your satisfaction, and if for any reason you're not completely happy with your purchase, we're here to help.

Returns Policy

You have 30 days from the date of receiving your order to request a return.

To be eligible for a return, your item must meet the following conditions:

  • Unused and in the same condition as when you received it.

  • In its original packaging.

  • Accompanied by the receipt or proof of purchase.

Shipping Costs

You are responsible for the cost of return shipping.

Please note, shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted from your refund amount.

Refunds

Once we receive your returned item, we will inspect it and notify you that the return has been processed. After inspection, we will update you on the status of your refund.

If your return is approved, we will process your refund to your original payment method or PayPal account.

Contact Us

If you have any questions regarding our return policy, please don't hesitate to contact us at info@mtbhopper.com.